LEGAL REFERENCE

Your Privacy Matters to Us at 25 2d

25 2d built this Privacy Policy for Indonesia — so you know exactly what data we collect when you open an account, use our lobby, or transact via...

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25 2d Your Privacy Matters to Us at 25 2d

Privacy service notes

When you open a 25 2d account and transact in supported regions of Indonesia, we collect account registration details, device identifiers, session data and payment method references — including DANA, OVO, GoPay and QRIS transaction tokens. We do not store full e-wallet credentials on our servers. Data is processed under applicable Indonesian data-protection frameworks and only where local law permits. We retain

your information for as long as your account remains active or as required by relevant regulation. Third-party processors handling DANA, OVO, GoPay and QRIS transactions operate under their own privacy terms, which we encourage you to review. You may request a copy of your stored data or ask for deletion by contacting our privacy team at any time.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Reach Our Privacy Team Any Time

Have a question about how 25 2d handles your personal data, or want to exercise your data rights in Indonesia? Our privacy support team is available through the channels below — we aim to respond to all data-related enquiries within two business days.

Team online

Email Privacy Team

Send a detailed description of your data request or concern to our dedicated privacy email address. We log every request and keep you updated on its progress until resolved.

Live Chat Support

Start a live chat from your 25 2d account dashboard to raise a privacy question instantly. Our agents can escalate data-access or deletion requests directly to the privacy team on your behalf.

Help Centre Portal

Browse the Privacy section of our Help Centre for step-by-step articles on data downloads, account deletion and cookie preferences — available in both Bahasa Indonesia and English.

EDITORIAL CLARITY

Why You Can Rely on This Policy

We've built the 25 2d Privacy Policy to reflect real standards — not boilerplate. Every signal below represents a concrete commitment we've woven into how your data is governed across our platform...

Reviewed Regularly

Our legal team reviews this Privacy Policy at least every six months. When Indonesian data-protection rules change, we update the policy and notify you via account email before the new version takes effect.

Minimal Data Principle

We collect only the data that your account operations genuinely require. No extraneous profiling fields, no silent data harvesting — your account details serve your account, nothing more.

Encrypted Transmission

All data exchanged between your device and 25 2d travels over TLS-encrypted connections. This applies to account logins, lobby sessions and every DANA, OVO, GoPay and QRIS interaction.

No Third-Party Advertising Sale

25 2d does not sell your personal data to advertising networks or data brokers. Any analytics partners we use are bound by strict data-processing agreements aligned with applicable Indonesian law.

Your Rights Are Actionable

You can request access to, correction of, or deletion of your personal data at any time. We process these requests promptly and confirm completion in writing so you have a clear record.

Transparent Cookie Disclosure

Our cookie banner tells you exactly which categories of cookies 25 2d sets — functional, analytical and preference. You control which non-essential cookies run on your device at all times.

How This Policy Aligns Across 25 2d Pages

Every page on 252d.app operates under the same Privacy Policy framework. The table below shows how our privacy commitments stay consistent whether you're checking the lobby, the sportsbook...

Account Registration Page
Data collected at sign-up — name, email, phone — is governed by this Privacy Policy. Nothing extra is collected during account creation beyond what's needed to verify and activate your profile.
Casino Lobby Pages
Session activity in our slot and live dealer lobby is logged for security and personalisation purposes only. This data is not shared with game studios beyond anonymised performance metrics.
Sportsbook Section
Wagering preferences and market browsing history in our sportsbook are stored to improve your experience and are subject to the same retention and deletion rules as all other account data.
Promotions Board
When you check active promotions, we record which offers you viewed. This helps us show relevant updates — it does not constitute profiling for third-party advertising.
Payment Processing Pages
DANA, OVO, GoPay and QRIS transaction references pass through encrypted channels. Payment-method tokens are handled by licensed processors; 25 2d retains only anonymised transaction records.
Help Centre Articles
Browsing Help Centre content does not create a personal-data record. Only if you submit a support ticket do we store your contact details, solely to resolve your enquiry.
Mobile App Sessions
If you access 25 2d via our mobile experience, device identifiers and push-notification tokens are stored. You can withdraw notification consent from your account settings at any time.
PLATFORM SNAPSHOT

Six Pillars of Our Privacy Framework

These six elements define how the 25 2d Privacy Policy is structured and enforced. They reflect the visible commitments you can hold us to as an account holder...

Clear Data Categories We label every type of data we collect — identity...
Defined Retention Periods Each data category in our policy carries a stated retention...
Consent Management You set your consent preferences when you first open your...
Breach Notification Protocol If a data-security incident ever affects your account, 25 2d...
Cross-Border Transfer Rules If any data processing occurs outside Indonesia, we document the...
Policy Version History Every previous version of this Privacy Policy is archived and...

Privacy Policy Questions Answered

We collect your name, email address, phone number and the device information your session generates. Payment method references — such as your DANA or OVO account token — are handled by licensed processors, not stored raw on our servers.

We share data only with processors essential to running your account — payment gateways for DANA, OVO, GoPay and QRIS, and analytics partners bound by strict data agreements. We do not sell your personal data to advertisers or data brokers under any circumstance.

Send a data-access request to our privacy team via email or live chat. We will compile and deliver your personal data record in a readable format within the timeframe required by applicable Indonesian data-protection rules.

Yes. Submit a deletion request through your account settings or via our privacy support channel. We will erase your personal data, subject only to retention obligations imposed by Indonesian law or active regulatory requirements.

Every transaction using QRIS or GoPay passes through TLS-encrypted channels. The payment processor handles credential validation; 25 2d receives only an anonymised transaction reference, never your full e-wallet login details.

We email all active account holders before any material policy change takes effect. The updated version is published on this page with a revision date, and the previous version remains accessible in your account's policy archive.

Yes. Our cookie disclosure is part of this Privacy Policy. You can manage non-essential cookie preferences via the consent banner or your account privacy dashboard. Functional cookies required for your session cannot be disabled without affecting core account features.